How Ford Pickup & Delivery Takes the Hassle Out of Ownership

August 26th, 2026 by
Ford Pickup & Delivery from Underriner Ford of The Dalles lets you keep your routine without rearranging it around a service visit. You tell us when and where, at home or at work, and we come get your Ford, service it at our dealership, and bring it back to you. It is a complimentary benefit of Ford ownership offered by participating dealers, so the everyday maintenance that keeps your vehicle running its best no longer costs you an afternoon in a waiting room.

What Ford Pickup & Delivery Actually Is

Ford Pickup & Delivery is a service convenience that removes the single biggest reason people put off maintenance: the time it takes to drop a vehicle off and pick it up. Instead of building your day around a service appointment, you name a time and a location, and Underriner Ford of The Dalles handles the round trip. We collect your Ford, complete the work at our Service Center, and return the vehicle to you when it is ready.

The work itself is done by the same factory-certified technicians who handle every job at our shop, using genuine Ford and Motorcraft parts from our Parts Center. Nothing about the quality of the service changes because the vehicle came to us by pickup. What changes is your day. The two hours you would normally spend driving in, waiting, and driving back stay yours.

How It Works, Step by Step

The process is intentionally simple because the whole point is to save you effort.

  1. Tell us when and where. Schedule your service and let us know the address and time that works, whether that is your driveway before work or the office parking lot mid-morning.
  2. We come get your Ford. A member of our team collects your vehicle from the location you chose. You do not need to drive anywhere or coordinate a ride.
  3. We service it at the dealership. Your Ford is maintained or repaired at Underriner Ford of The Dalles by certified technicians, the same way it would be if you had driven in yourself.
  4. We bring it back. When the work is complete, we return your vehicle to you. You get your Ford back serviced and ready, without ever having sat in a waiting room.

Why This Matters for Drivers in The Dalles and the Columbia Gorge

Life in the Columbia Gorge does not slow down for an oil change. Between work, family, and the drive itself, finding a free block of time to sit at a dealership is harder than it should be. Ford Pickup & Delivery is built for exactly that reality. It is the difference between skipping a rotation because the timing never worked and staying current on the maintenance that protects your investment.

Staying on schedule is not a small thing. Routine care like oil changes, tire rotations, brake checks, and multi-point inspections is what keeps a Ford dependable through Oregon winters and long highway miles. When maintenance is easy to keep up with, you keep up with it, and a well-maintained vehicle holds its value, runs more efficiently, and is less likely to surprise you with a bigger repair down the road. That is the quiet payoff of taking the hassle out of ownership: fewer missed appointments, fewer avoidable problems, and more confidence every time you turn the key.

What Pickup & Delivery Covers, and What to Know Before You Book

Ford Pickup & Delivery is a complimentary benefit of Ford ownership, offered by participating dealers, and Underriner Ford of The Dalles is glad to provide it. A few honest details are worth knowing so your first booking goes smoothly:

  • Availability can vary. The service may be limited based on availability, distance, or other dealer-specified criteria. If you are near the edge of our service area, ask us when you schedule, and we will confirm.
  • It covers the trip, not the repair cost. Pickup & Delivery does not include parts or repair charges. Those are quoted and billed the same as any service visit, so you always know what you are paying for the work itself.
  • The vehicle needs to be drivable. A nonoperational vehicle is not eligible for Pickup & Delivery and will require a Roadside event instead. If your Ford will not start or is not safe to drive, call us, and we will point you to the right next step.
We will always confirm the specifics with you up front. If you have a question about whether your address or your particular service qualifies, just ask when you book.

A Convenience That Fits How We Do Things

The Underriner family has served the automotive community for over 80 years, and the way we treat customers is the reason. Once you are a customer, you become a member of the Underriner family, and our attention to your needs continues long after you drive away. Pickup & Delivery is one more expression of that: service built around your schedule instead of ours.

It also pairs naturally with the other ways we make ownership easier. If a job is better suited to being done where your vehicle already sits, ask us about Mobile Service. When you are due for maintenance, you can review current offers on our Service Specials page before you book. And if a larger bill comes up, ask about Service Now, Pay Over Time. Whether your Ford is a daily-driver Escape, a hardworking F-150, or anything in between, the same certified team and genuine parts keep it running the way Ford intended.

Ready to Skip the Trip?

Maintenance should not cost you a day off. The next time your Ford is due, let us do the driving. Schedule your service with Underriner Ford of The Dalles today, tell us when and where, and get back to the rest of your day. If you would rather talk it through first, reach our team through the Contact Us page, and we will walk you through it.

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